Support

We're here to help. Whether you have questions, need assistance, or want to report an issue, reach out using any of the options below.

Email Support

For general questions, account issues, or technical support.

support@scrybeapp.com

Security Concerns

Report vulnerabilities or suspected data incidents.

security@scrybeapp.com

Billing

Questions about subscriptions, payments, or invoices.

billing@scrybeapp.com

Feature Requests

Have an idea for ScrybeX? We'd love to hear it.

feedback@scrybeapp.com

Frequently asked questions

Quick answers to the questions we hear most.

Is ScrybeX HIPAA compliant?

ScrybeX is built on AWS infrastructure under a signed Business Associate Agreement (BAA). PHI is encrypted at rest and in transit, never leaves covered infrastructure, and is never sent to any AI provider without a BAA. ScrybeX is designed to support — not replace — clinical judgment, and clinicians remain responsible for meeting their facility and payer requirements.

Which therapy disciplines does ScrybeX support?

ScrybeX has discipline-specific engines for Speech-Language Pathology (SLP), Physical Therapy (PT), and Occupational Therapy (OT) — not one generic therapy template that half-fits each.

Does ScrybeX work with my EMR?

Yes. ScrybeX works alongside your current EMR — generated documentation transfers cleanly into Kinnser/WellSky, Axxess, Homecare Homebase, and other systems via copy-paste. There are no integration requirements, no implementation delays, and no dependency on EMR uptime.

How much does ScrybeX cost?

ScrybeX is $19/month and includes a 7-day free trial. You will not be charged until your trial ends, and you can cancel anytime.

Does ScrybeX replace clinical judgment?

No. ScrybeX generates a structured, Medicare-aligned starting point that you review, edit, and approve. Every section is editable, every change is tracked, and the clinician takes responsibility for the final record.

Who builds ScrybeX?

ScrybeX is built by a licensed SLP and an engineer who got tired of watching documentation eat into patient care.

Security. Privacy. Trust.

Built with HIPAA-conscious architecture and clinician-grade standards.